4C’s of Digital marketing?

Sivaraj C
2 min readFeb 8, 2022

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The four C’s are as follows:

Customers \ Cost \ Convenience \ Communication

According to digital marketers, these 4Cs are highly valued. Therefore, let’s go through the 4 C’s of digital marketing in detail below.

1. Customers

The first ‘C’ stands for ‘Customer; their requirements, values, and expectations in the digital marketing field. Here, your primary focus is on selling, not on things.

This ‘C’ is for you to resolve customer issues and fill the void left by an unsatisfactory encounter with your ideal and potential consumers.

For every organization, the most critical aspect to comprehend is their clients. The more data you have on your clients, the more effectively you can market to them. This way, you can identify and contact potential consumers. Attempt to produce a product that will benefit them.

2. Cost

Will you buy anything if you don’t know the price? Not. This is the purpose of our second ‘C.,’ i.e., price. You cannot just include the cost of your goods on your website.

To decide, you must research the best price that customers notice in the market and on other firm pricing lists. It’s obvious since we all purchase reasonably priced products, which is valid here.

If your product is priced too high, you risk losing potential buyers. Additionally, if you provide a lower price, people will believe you sell low-quality items.

Therefore, ensure that your prices are reasonable and provide your customers with the best products at the best price.

3. Convenience

Convenience, like ‘Place’ in the 4Ps, is one of the 4Cs of the digital marketing profession. Convenience is entirely dependent on what your customers choose or purchase online. Convenience is a much more customer-oriented method than the place in 4Ps.

You must ensure that your products and services are effortlessly accessible to your customers. One thing to make your Customer’s buying experience brilliant is making your website mobile-friendly.

Today, almost every young generation uses smartphones, an operative approach to invest in.

4. Communication

This is a critical ‘C’ of digital marketing. Today’s marketing is about the message rather than what we traditionally think of as advertising.

Without authentic engagement with its clients, no marketing firm will last long. Your website must engage and connect with your consumers in digital marketing.

You are required to create a responsive and active website.

How will you include the 4 C’s into your digital marketing strategy?

After reading the in-depth examination of the four C’s of digital marketing, you can see how powerful this approach can be when used across your marketing firm. This technique will assist you in gaining a better knowledge of your clients before developing a product. Effective plan implementation requires developing close connections with your clients and understanding their needs.

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